Máy giặt Aqua báo lỗi E1? Nguyên nhân và cách khắc phục

What is error E1 of Aqua washing machine? What is the problem? This is one of the common errors but not everyone knows the cause and how to fix it effectively. Through the article below, let’s join Hoang Ha Mobile to find out the cause of E1 error on Aqua washing machine and effective solutions.

General information about Aqua washing machine

Before learning about the Aqua washing machine error E1, you need to understand some basic information about the Aqua brand. Aqua is a famous washing machine brand with a long history of development, associated with innovation and advanced technology. Formerly a sub-brand of Sanyo (Japan) established in 2005, Aqua quickly affirmed its position with high quality product lines. In 2012, Aqua was acquired by Haier Group (China) and continued to grow strongly in the international market.

Aqua offers users a variety of choices with washing machine lines from vertical to horizontal cages, meeting the needs of every family. Aqua products are popular for their modern design, integrating many advanced technologies such as steam washing technology, energy-saving Inverter technology, and Pillow washing drum.

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In addition to product quality, Aqua also focuses on customer service with a reputable warranty policy and a wide network of warranty centers nationwide. With continuous efforts, Aqua has been affirming its position as one of the leading washing machine brands trusted in Vietnam.

What is Aqua washing machine error E1?

Error E1 on the Aqua brand washing machine is an error in water supply and discharge during the device’s washing program. When the water level supplied to the washing machine does not meet the required amount, error E1 will appear on the screen with a ting ting message. Or error E1 also signals that when rinsing clothes, the water source in the washing machine cannot automatically escape from the outside environment and remains in the washing machine for about 15 minutes.

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This is a common error that often appears on top-loading Aqua washing machines and front-loading washing machines. However, for each type of washing machine, different E1 error problems will be displayed:

  • For front-loading washing machines, error E1 represents a problem with the water inside the machine not being able to escape to the outside environment after the washing process.
  • For top-loading washing machines, error E1 is an error in which water cannot flow into the washing machine when the laundry process needs to be performed.

Causes of error E1 on Aqua top loading washing machine and how to fix it

Below are some causes of error E1 displayed on top-loading Aqua washing machines and how to fix them that you can refer to:

The water supply does not ensure quality

When the water supply to the washing machine contains many impurities such as dirt, algae, sand, etc., they can follow the water flow into the washing machine and cause negative effects. Specifically, these impurities can clog water pipes, water supply valves, and even damage the water pump.

The water pump plays an important role in drawing water from the supply into the washing drum. When the pump is broken due to burning impurities, the water supply process will be interrupted. The washing machine cannot get enough water to operate, and as a result, the Aqua washing machine error E1 will appear on the screen.

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To fix this situation, you need to check and clean the water supply part of the washing machine. First, open the washing machine’s water supply. After that, you need to remove the filter and proceed to remove stuck impurities. The filter is usually designed in the form of a small mesh, which prevents dirt from entering the washing machine. After cleaning the filter, attach the water supply hose back to its original position. This helps water circulate into the washing machine more stably and quickly.

Besides, to minimize the E1 error caused by dirty water, you should proactively filter the water before supplying it to the washing machine. Simple water filtration devices such as coarse filters and water filter tanks can be used to remove large impurities.

The water pressure is weak so it cannot get into the washing machine

Aqua washing machine is equipped with a smart sensor system to ensure efficient and safe operation. When you start the washing cycle, the machine will automatically supply water into the washing drum. However, if within 15 minutes the water level does not reach the pre-set minimum level, the washing machine will automatically stop and display error E1 right on the control screen.

Aqua washing machine error E1 often comes from a water supply problem. Maybe your water source is having problems such as being weak, flowing slowly or even completely disconnected. To fix this situation, first carefully check the water supply to the washing machine.

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You need to check that the faucet is completely open and the water is flowing strongly. If you discover that the water source is weak or unstable, you should consider using a booster pump. The booster pump will help increase water pressure, ensuring water is supplied fully and quickly to the washing machine, helping the washing machine operate normally again and avoid encountering error E1.

In addition, you should also check the water pipes to see if they are bent, clogged or leaking anywhere. Regularly cleaning the washing drum and filter is also an effective way to prevent similar problems and prolong the life of your Aqua washing machine.

The water supply valve has a problem

One of the causes of the Aqua washing machine error E1 displayed is a problem with the water supply valve. The water supply valve is one of the parts that controls and manages the process when water is transported into the washing machine.

In case the water supply valve is clogged, inoperable or has not been opened, power cannot be transmitted into the washing machine. When performing the laundry process, if the water source cannot be transmitted inside, error E1 will appear on the screen and is accompanied by a ting ting signal.

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To fix this situation, you need to check whether the water supply valve is unlocked or not. If you see that the water supply valve has been opened but is clogged, you need to clean it and reinstall it in the old position. In case the water supply valve is damaged and cannot operate, you need to notify the warranty center to have the valve repaired and replaced promptly.

The circuit board has a problem

The motherboard is the center that controls all activities of the Aqua washing machine, like the human brain. It receives signals from other parts and issues control commands for the entire operation of the machine. When the circuit board has a problem, the transmitted signal is distorted, causing other components to operate incorrectly.

When the board is faulty, it can send a wrong signal to the water supply valve, causing the valve to not open or not open enough, resulting in the washing machine not having enough water to operate and reporting error E1 for the Aqua washing machine. This error can also affect the operation of the drain pump, motor, or other sensors, causing various malfunctions.

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Motherboard repair requires highly specialized and technical knowledge. Therefore, if you suspect that your Aqua washing machine has a circuit board problem, it is best to contact an Aqua warranty center or a professional repairman for inspection and repair.

You should not arbitrarily disassemble, check or repair the board. This can cause more serious damage to the washing machine, and can even cause the machine to be completely damaged and void the warranty.

Causes of error E1 on front-loading Aqua washing machine and how to fix it

If you are using an Aqua washing machine and encounter error E1, please refer to the cause and how to fix it below:

The drainage system has a problem

While using the washing machine, water draining slowly or not draining at all may be due to a number of reasons related to the drain pipe. Sometimes, due to negligence or space layout, the drain hose can become pinched or kinked, blocking the flow of water from the washing drum to the outside.

Besides, time and environmental impacts also cause pipes to gradually degrade. Drain pipes can rot, develop cracks, break, leak water or even become completely clogged. This is the cause of error E1 on the front-loading Aqua washing machine.

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To fix this situation, you first need to carefully check the exhaust pipe. Make sure the tube is not bent, twisted, or has a heavy object on it. If you detect these problems, re-adjust the pipe position so the water can drain out easily.

In case the exhaust pipe is old, shows signs of damage or leaking, the best option is to replace it with a new pipe. This helps ensure effective draining and prevents leaks that damage the washing machine or floor.

In addition, to maintain stable operation of the washing machine, you should regularly clean the drain pipe to remove dirt and lint that has accumulated over time, a common cause of pipe blockage.

Drain filter clogged

The Aqua washing machine’s drain filter plays an important role in ensuring operating efficiency and extending the life of the device. However, many users often forget to periodically clean this part.

After a period of use, dirt from clothes, fabric fibers, hair… will gradually accumulate in the exhaust filter. If not cleaned, they will cause blockages, making it impossible for water to drain out. This is one of the common causes of Aqua washing machine error E1. This error not only disrupts the washing process but can also damage other parts of the machine.

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To remedy this situation, you need to clean the exhaust filter regularly. This filter is usually located at the bottom of the washing machine, you can easily recognize it. Before starting cleaning, prepare a bowl or towel to catch any remaining dirty water, avoiding wetting the floor.

Next, gently rotate the filter to remove it from the washing machine. Use a soft brush combined with clean water to clean dirt on the filter. After cleaning, let the filter dry completely and then reinstall it in its original position.

Some notes that you need to know to avoid Aqua washing machine E1 error from appearing

Error E1 on Aqua washing machines, often related to water supply problems, can cause disruption to your laundry. To avoid this error and ensure your washing machine operates efficiently, note the following points:

  • Make sure the water supply to the washing machine is always stable and strong enough.
  • Check to see if the water tank is full and the water supply valve is completely open.
  • The location of the water tank needs to be higher than the washing machine to create enough water pressure. If water pressure is weak, consider installing a booster pump.
  • Regularly check water pipes to ensure there are no kinks, kinks or blockages.
  • Clean the filter mesh of the water supply valve periodically to remove dirt and help water circulate easily.
  • If the water supply valve is damaged or does not work effectively, replace it with a new genuine valve.
  • Place the washing machine in a flat, sturdy location and not too far from a water source.
  • Clean the washing machine periodically to remove dirt and help the machine operate better.

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Instructions on how to clean Aqua washing machine right at home

To avoid encountering error E1 with Aqua washing machine, you need to know how to clean the device right at your home. Below are the steps to clean the Aqua washing machine right at home that you can refer to:

Step 1: Clean the washing drum

For top-loading washing machines: Dissolve a packet of specialized washing machine cleaning powder or a mixture of baking soda and white vinegar into the washing drum. Select washing drum cleaning mode (if available) or washing mode with hot water.

For front-loading washing machines: Pour cleaning powder or a mixture of white vinegar, salt and clean water directly into the washing drum. Run the washing machine in the normal wash mode with high temperature.

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After completing the washing cycle, use a soft towel to dry the washing drum.

Step 2: Clean the detergent/softener compartment

Pull the drawer out of the washing machine. Rinse the compartment with cold water and soak in cleaning solution for about 1-2 hours. You can use a small brush to scrub away remaining stains and detergent residue. Finally, rinse with hot water and dry.

Step 3: Clean the rubber gasket (for front-loading washing machines)

Clean the rubber gasket with a damp cloth. Apply a layer of white vinegar or baking soda to the gasket surface, wait about 15-20 minutes and then wipe clean with a damp cloth.

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Step 4: Clean the washing machine shell

Finally, you just need to use a soft, damp cloth to wipe off dirt and dust on the washing machine cover.

Summary

Through the above article, you have learned what Aqua washing machine error E1 is and the causes as well as how to fix this error quickly and effectively. You should regularly check the water supply regularly to avoid error E1 appearing during the process.

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